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Do you know what "World Class Customer Service" is?

Our answer will be in the next CSBS Newsletter!

Take a quiz to find out if the program is right for you!




Each solution is customized to the needs of the client.


Follow-up is an integral part of each program.



All programs have the following features:


Each program includes a weekly 30 minute private phone consultation with Michael Blitz to review and assist in implementation.


Companies may bring up to ten participants per program.


Each program includes workbook materials, PowerPoint Presentation, workshop interactions and Q/A opportunities.